Privacy policy
Last updated: July 3, 2026
MurrinaMurano.us is operated by Ora-Dora LLC (403A NAPA ST, Sausalito, CA 94965, United States). We operate this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Services are powered by Shopify, which enables us to provide them to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Depending on how you interact with the Services, we may collect or process the following categories of personal information, including inferences drawn from it:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us including the information you include when contacting us, for example a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information directly from you (when you create an account, use the Services, or communicate with us), automatically through the Services (including through cookies and similar technologies), from our service providers (when they collect or process information on our behalf), and from our partners or other third parties.
How We Use Your Personal Information
- Provide, tailor, and improve the Services. To perform our contract with you, process payments, fulfill orders, remember your preferences, send account notifications, process purchases, returns and exchanges, arrange shipping, enable reviews, and create a customized shopping experience.
- Marketing and advertising. To send marketing and promotional communications by email or postal mail, and to show you online advertisements for products or services, including based on your activity on the Services.
- Security and fraud prevention. To authenticate your account, provide a secure payment and shopping experience, and detect, investigate, or act on possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your account credentials safe; we recommend not sharing them with anyone.
- Communicating with you. To provide customer support and maintain our business relationship with you.
- Legal reasons. To comply with applicable law, respond to valid legal process, and enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including: with Shopify, vendors and other third parties who perform services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping); with business and marketing partners to provide marketing services and advertise to you, who will use your information in accordance with their own privacy notices; when you direct, request, or consent to our disclosure of certain information to third parties, such as to ship you products; and in connection with a business transaction, to comply with legal obligations, to enforce applicable terms or policies, or to protect the Services and the rights of our users and others.
Sharing of personal information for targeted advertising may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities: visit Your Privacy Choices. If you visit our website with the Global Privacy Control opt-out preference signal enabled, we treat this as a request to opt out for that browser and device.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Third Party Websites and Links
The Services may link to websites or platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply endorsement of the content on those platforms or of their owners or operators.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted. As of the date above, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee perfect security. Information you send us may not be secure in transit, so we recommend not using unsecure channels to send us sensitive or confidential information. How long we retain personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and, in certain cases, we may decline your request as permitted by law.
- Right to access / know the personal information we hold about you.
- Right to delete personal information we maintain about you.
- Right to correct inaccurate personal information we maintain about you.
- Right of portability, to receive a copy of your personal information and, in certain circumstances, to request that we transfer it to a third party.
- Right to opt out of sale or sharing for targeted advertising: use Your Privacy Choices.
- Managing communication preferences: you may opt out of promotional emails at any time using the unsubscribe option in those emails; we may still send non-promotional emails about your account or orders.
You may exercise any of these rights where indicated on the Services or by contacting us using the details below. We will not discriminate against you for exercising them. We may need to verify your identity before processing your request, and you may designate an authorized agent to make requests on your behalf as permitted by law. We will respond in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store and process your personal information outside the country you live in.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Last updated" date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or to exercise any of the rights available to you, please email us at support@murrinamurano.us, call +1 (628) 237-8324, or write to:
Ora-Dora LLC
403A NAPA ST
Sausalito, CA 94965
United States